For decades, voice services have primarily been carried across the Public Switched Telephone Network (PSTN). This is the traditional copper-based analog voice line that most of us grew up with in our homes. These lines are often referred to as POTS, or plain old telephone service. As with most services in the telecom industry, this technology has become outdated. In an effort to keep moving forward, the FCC has approved the dismantling of this legacy service by the year 2020.

Why the switch? Well first off, Fiber is more reliable than legacy copper. It is resistant to inclement weather and natural disasters, so storms will have no effect on quality of voice service. It is also capable of significantly higher bandwidth, meaning it can carry an almost unlimited amount of data at screaming fast rates. This is because Fiber transmits signals via light waves across the network, whereas POTS is physically limited by the conductivity of the copper wire. Fiber voice services have been trending for awhile now, you might know the services as VoIP (voice over internet protocol) or SIP (session initiation protocol).

There is one notable disadvantage that could come into play. POTS lines have the unique ability to function even during a power outage. This is why it is the preferred service for alarm systems, elevator fire lines and even medical alert services. The only way Fiber-based voice services will work without power, is if they have a battery backup in place.

If you are concerned about the switch that this transition will eventually have on your business, please call us today 800-400-7180 or feel free to shoot us an email at Our trained telecom experts are standing by to answer your questions and address your concerns.