There was a time when telecom billing errors were practically a given. Entire industries (TEM firms included) built their business models around cleaning up carrier mistakes. However in today’s telecom landscape the paradigm has shifted. With SaaS-based (literally!) everything and providers shifting to flat-rated services, the old billing errors have mostly faded. And that’s exactly where the new billing errors begin. Flat-rating created a dangerous illusion: “If the bill isn

At Verify!® , we believe that people are the heart of everything we do. That’s why we’re especially proud of one unique part of our story: Most of our team members have been with us for more than 10 years. Employee tenure isn’t just a milestone to celebrate, it’s a reflection of the trust, culture and commitment that define Verify!® . When our people stay, our clients benefit. Experience That Benefits Our Clients Telecom, utilities and carrier contracts are notoriously comple

If you’ve ever opened a telecom, cellular or utility bill and felt a little overwhelmed, you’re not alone. Carrier invoices are notoriously complex packed with line items, taxes, fees and codes that don’t always make sense. And here’s the catch: buried in those details are often charges you don’t actually need to be paying. At Verify!® , we audit thousands of invoices every year and we consistently find the same patterns. Here are five of the most common hidden costs we see 

At Verify!® , we talk a lot about collaboration, not because it sounds good, but because it’s the reason our work gets done well. In telecom and IT, there are too many moving parts, too many vendors and too much complexity for any team to go it alone. But here’s the thing: not all collaboration is created equal. The kind that works? That’s built on trust, communication and shared outcomes. It’s not about handoffs or hierarchy. It’s about working alongside people you trust, p

Let’s be honest, telecom isn’t always the first thing on a business leader’s mind. Until something goes down. An outage. A dropped call during a big client pitch. A billing issue that locks out your services. These things don’t happen often, but when they do, they’re disruptive and expensive. And as we move through 2025, they’re becoming harder to ignore. Between cyber threats, extreme weather and the continued shift toward remote work, business continuity planning (especiall

As we approach the halfway mark of the year, many businesses are deep into performance reviews, strategic planning and forecasting for Q3 and Q4. But one key area often overlooked during these mid-year check-ins? Telecom and technology spending. June is the perfect time to hit pause, take a closer look at your telecom infrastructure, and uncover hidden savings and inefficiencies before the second half of the year kicks off. Here’s why a mid-year telecom audit  is one of the s

The telecommunications industry is undergoing a major transformation and it’s happening faster than many businesses realize. Traditional...

In today’s fast-moving business environment, no company operates in a vacuum. Success comes from strong partnerships, clear communication...

Telecom services are a critical part of business operations, but without proper oversight, costs can spiral out of control. That’s where...

Sustainability has become a priority for businesses worldwide, including in the telecom industry. Energy-efficient systems and renewable...

The Internet of Things (IoT) has transformed everyday objects into connected devices that can send and receive data, making life easier...

Unified communications (UC) solutions have become essential for businesses navigating remote and hybrid work models. By integrating...